What if I lose internet connection during the assessment?
Updated
You can reload the page and complete the rest of the assessment once you have an internet connection again.
Depending on the assessment, you’ll either be taken back to the question you were on when you lost internet connection, or you will be taken to the home page where you can navigate back to the question yourself.
You can also return to the assessment where you lost connection by clicking the link in the invite email.
Any video responses you have already submitted, and any other responses you have already pressed Save on, will have been saved.
If you lose connection during a timed assessment and it results in you running out of time, please contact the organisation you are applying for and they will be happy to assist.