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  1. Cappfinity
  2. Virtual Assessment Centre
  3. Troubleshooting

Troubleshooting

  • How do I contact support?
  • How do I check my camera/microphone settings?
  • How do I test my device ahead of the assessment centre?
  • How do I allow permission for camera access in the browser?
  • How do I troubleshoot if I am having technical issues in a video room?
  • What if I lose internet connection during the assessment centre?
  • How can I clear my cookies, cache and browsing history?
  • How do I enable cookies on my web browser?
  • How do I turn off my pop-up blocker?